Terms of Service

Medical Tourism & Healthcare Services

Important Notice

These terms govern your use of eCureTrip's medical tourism and healthcare coordination services. Please read carefully before using our platform.

Service Description

eCureTrip provides medical tourism coordination services, connecting patients with qualified healthcare providers in India. Our services include:

Medical Coordination

  • Doctor and hospital referrals
  • Treatment planning and scheduling
  • Medical record coordination
  • Follow-up care management

Travel Support

  • Accommodation assistance
  • Transportation coordination
  • Visa and documentation support
  • Local guidance and support

User Responsibilities

Accurate Information

You must provide accurate and complete medical and personal information to ensure proper care coordination.

Medical Decisions

All medical decisions remain between you and your healthcare providers. eCureTrip facilitates connections but does not provide medical advice.

Compliance

You must comply with all applicable laws, regulations, and healthcare provider requirements.

Medical Disclaimer

Important Medical Disclaimer

eCureTrip is not a healthcare provider. We are a medical tourism coordination service that connects patients with qualified healthcare providers.

No Medical Advice: Information provided on our platform is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Provider Responsibility: All medical care, treatment decisions, and outcomes are the sole responsibility of the licensed healthcare providers you choose to work with.

Emergency Situations: In case of medical emergencies, contact local emergency services immediately. Do not rely on our platform for emergency medical assistance.

Service Limitations

Availability

While we strive to maintain service availability, we cannot guarantee uninterrupted access to our platform or services.

Third-Party Services

Our platform may integrate with third-party services. We are not responsible for the availability, content, or practices of these external services.

Geographic Limitations

Services are primarily focused on medical tourism to India. Availability may vary based on your location and specific healthcare needs.

Payment and Refunds

Service Fees

eCureTrip charges coordination fees for our services. Medical treatment costs are separate and paid directly to healthcare providers.

Refund Policy

Refunds for coordination services are subject to our refund policy. Medical treatment refunds are handled by individual healthcare providers.

Payment Security

All payments are processed securely through encrypted payment gateways to protect your financial information.

Limitation of Liability

Important: eCureTrip's liability is limited as follows:

  • We are not liable for medical outcomes, treatment results, or healthcare provider actions
  • Our total liability is limited to the amount paid for our coordination services
  • We are not responsible for travel delays, cancellations, or other travel-related issues
  • We do not guarantee specific medical outcomes or treatment success

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal and medical information is governed by our Privacy Policy, which complies with applicable medical privacy regulations including HIPAA.

Read our Privacy Policy →

Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in India.

Contact Information

If you have questions about these terms or need assistance, please contact us:

Email: legal@ecuretrip.com

Phone: +91-9773458283

Address: eCureTrip HealthTech Pvt. Ltd., India

Last updated: 10/25/2025